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Impact of a Bad Hire

5 min read

The High Cost of a Bad Hire – and How to Avoid It

This article discusses the significant costs associated with hiring the wrong candidate, including financial losses, decreased productivity, and negative effects on team morale. It also offers strategies to avoid such pitfalls in the recruitment process.

Mahtab Fatima

Senior Marketing Manager • March 31, 2024

Table of Contents

Overview

What is a bad hire?

Devastating Cost of a Bad Hire

Lower Overall Productivity

Damage Team Morale and Culture

Lost Clients

Damaged Reputation with Clients

Decreased Teamwork

Lost Time Supervising

Recruitment Costs

Strategies to Prevent Bad Hires

Assess Organizational Culture

Develop Effective Hiring Strategy

Use Skills Tests

Examine Job Roles

Utilize Hiring Tools

Conclusion

Overview

You have often heard the phrase “Right people are the assets of an organization”. This is true because these people are the building blocks of your company and even play a greater role in your company’s growth and culture. Aligned with the company’s values, they introduce innovative ideas that drive adaptation and prosperity. Moreover, they enhance customer satisfaction, elevate employee morale, and exhibit long-term commitment.

Recruiter Jörgen Sundberg, CEO of Link Humans, estimates the cost of hiring and onboarding new employees to be $240,000.

And what if you hire the wrong one?

You can waste up to $240,000 in total costs. That’s a significant amount of money!

Unfortunately, making the wrong call when hiring a new employee can hit you where it hurts most: your wallet and your company culture.

What is a bad hire?

A bad hire refers to an individual who is not a good fit for the role or the company culture. This could be due to a lack of necessary skills, poor performance, or incompatible values and work ethics.

Because hiring the wrong person can be a real buzzkill. It can bring down team morale, make people less productive, and even lead to employees quitting. And it does not just happen rarely 76% of surveyed senior managers admit to making a bad hire for their company.

As per research, 34% of CFOs said that not only do bad hires cost them productivity, but managers also have to spend 17% of their time supervising poorly performing employees.

In a typical workweek, this equates to nearly an entire day lost, which could have been utilized for productive work.

So, companies must take the time to find the right people for their teams.

What is the devastating cost of a bad hire?

Did you know?

The average cost of a bad hire is 30% of that hire’s annual salary.

This includes not just the salary itself, but also recruiting fees, onboarding expenses, and lost productivity. But the damage goes beyond money. A bad hire can:

Lower overall productivity:

When a team member doesn’t have specific skills and is struggling to perform their duties, it leads to slow productivity.

Though the employees are trained to do their job in any company there comes a time when they should do their work on their own without being micro-managed.

Ans still if they are struggling with their bare minimum tasks, It creates a domino effect. Their colleagues have to pick up the slack, leading to burnout and decreased efficiency across the team.

Damage team morale and culture:

If someone on the team is always negative or causing trouble, it can make everyone feel down. Their bad attitude might rub off on others, making the team less motivated and lowering everyone’s spirits.

As per stats, 44% of CFOs who responded to a 2018 survey said that a bad hire greatly affects the morale of the rest of the team.

Lost Clients

Your customers expect a certain level of service from your company. When employees aren’t ready for their job, they might struggle or not care enough. This can lead to errors, missed details, and bad customer service. If your quality drops, customers might leave.

Usually, bad hires just do what’s required. They don’t try to bring in new customers or build better relationships. They don’t make sure customers are happy with the service they get.

Damaged Reputation with clients

Losing clients isn’t just about those you already have; you might lose potential new ones too. When unhappy customers leave bad reviews, it can harm your reputation and make it hard to get new clients.

Decreased Teamwork

As the saying goes, “A black sheep infects the whole flock”. When everyone in your team shares the same goals and values and works together, your company can be productive and successful.

However, if one person isn’t pulling their weight or isn’t committed, they can drag down the whole team and hurt your company’s performance and profits.

Lost Time Supervising a Bad Hire

Managers often don’t immediately terminate a bad hire; instead, they attempt to boost their productivity and integration into the team. However, this approach can lead to wasted time and increased employee turnover.

The time spent overseeing underperforming employees could have been more effectively utilized for essential tasks. In business, time equates to money.

Recruitment Costs

Did you know?

A single bad hire costs companies an average of $14,900.

Recruiting and training a new employee isn’t just about the time they spend not working. It also involves spending money on job board ads, assessments, and background checks.

If a candidate isn’t nearby, you might have to cover their travel expenses for an interview, including flights, transportation, and hotel stays.

Training a new employee also has its own expenses. You might need to develop new training materials or pay for training sessions. Sometimes, an existing employee, usually the hiring manager, can provide on-the-job training to help the new hire learn the ropes.

5 Effective Strategies to Prevent Bad Hires

Assess your organizational culture and make sure your hiring process is aligned with it

Company culture, or organizational culture, refers to the shared values, behaviors, and practices among employees within a company. It significantly impacts employee satisfaction and productivity.

Defining organizational culture can be challenging due to its broad nature, but a strong culture can attract suitable candidates and reduce employee turnover.

If you know your company culture you can then hire the right candidate for your company and it’s easy for you to place them in the right direction, thereby contributing to your company revenue.

Developing an Effective Hiring Strategy for the Entire Company

To land the perfect hire, you need a hiring game plan. This means figuring out exactly what each job in your company needs, key attributes, and skills required for success in each role within your organization. By establishing clear guidelines for the entire hiring process, you can write clear job descriptions and conduct focused interviews. This structured approach ensures consistency and transparency, reducing the chances of hiring a candidate who may not be the right fit.

Use skills tests for data-driven recruitment

Incorporate skills tests into your hiring process to gather objective data about candidates’ abilities and hire the right fit. This is because traditional interviews may not always provide a complete picture of a candidate’s skills or potential fit within the team.

There can variety of skill tests, such as coding exercises, problem-solving scenarios, or role-specific tasks, which can help you evaluate candidates based on their actual capabilities. This data-driven approach minimizes subjective biases and ensures that candidates possess the required competencies for the job.

Examine the Job Roles and Responsibilities for Each Unique Position

Improving your understanding of the specific requirements for a position enables a more effective evaluation of candidates and their abilities. Posting clear and precise job descriptions increases the likelihood of receiving applications that closely match your needs. During interviews and when reviewing outcomes, it’s essential to prioritize non-negotiable criteria and be flexible on aspects that are desirable but not crucial.

Utilize Appropriate Hiring Tools and Techniques

In today’s digital age, there is no shortage of hiring tools and methods available to streamline the recruitment process. From applicant tracking systems (ATS) to video interviewing platforms, leveraging the right technology can enhance efficiency and effectiveness in hiring.

Today, 51% of hiring managers use interview scheduling software to help streamline the recruitment process, and 26% are thinking about starting.

Getgeek is an AI-driven talent acquisition platform that empowers organizations to attract, engage, and onboard top talent with greater efficiency and effectiveness.

It automates all the manual recruitment processes from Job posting to candidate shortlisting all under one platform, Getgeek accelerates the process, enhancing speed, efficiency, and efficacy for businesses. With a target of reducing time-to-hire to under 24 hours, it slashes costs and efforts by an impressive 47%.

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Conclusion

Hiring the right people is essential for the success of any company. By avoiding bad hires, companies can save money, increase productivity, and improve morale.

By employing effective hiring methods and tools, you can prevent the occurrence of bad hires. However, it’s crucial to have a well-defined strategy in place.

The initial step in mitigating the risk of mis-hires is to calculate the cost associated with them. This proactive approach not only enhances the efficiency of recruitment but also boosts overall productivity within your company.

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